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Have a question? Contact Us and we will try to answer it! 
1. What is a Fast T-Jet?

The Fast T-Jet is a DTG printer designed by U.S. Screen. It uses the Epson Print Engine and Inkjet Technology to apply textile ink directly to your shirt or other printable surface! 

2. What is Direct to Garment (DTG) printing? How does it differ from Screen Printing? 

DTG ( Direct to Garment ) Printing, is exactly that, you print directly onto the item. Unlike other solutions that use inkjet technology, the Fast T-Jet does not print onto a "transfer material" like Iron-On's. The T-Jet prints your image directly onto your shirt or other object. 

With Screen Printing, you must first separate the image into "color separations". From these separations you then create screens to which the ink is "pressed through" and onto your garment. After the print process you must clean the screens for reuse, using harsh toxic chemicals.

There are a few limitations to screen printing. First, screen printing can only be used on a limited number of items and garments. The T-Jet can print on textiles and non-textiles alike! Screen printing has a limited resolution. On top of that, you must create a screen for every color you use. The Fast T-Jet has an amazing resolution and can print millions of colors. The Fast T-Jet requires no screens, little image prep time and prints shirts in seconds! 

3. What type of businesses or people use a Fast T-Jet?

The Fast T-Jet is for anyone! It is easy to use and small enough to go anywhere! The Fast T-Jet is great for screen printers and embroidery shops. It allows them to produce items that usually would not be profitable in small quantity runs. The Fast T-Jet is idea for school print shops, churches, large clubs, or anyone that has a need to produce their own garments or shirt prints.

Many Fast T-Jet owners use the printer as their sole source of business! 

4. What types of material can a Fast T-Jet print on?

The Fast T-Jet can print on almost any type of material, not just T-shirts, though some materials may require pre-treatment prior to printing. For clothing, the Fast T-Jet prints best on 100% cotton or 50/50 blends. The Fast T-Jet can also print on non-textile items, such as wood, ceramic tiles, metals, plastics, etc.* You never know what you can print on until you try!
(Pre-Treatment may be required. As with any non-textile image application, test prints may be required to test printability.) 

5. How well do prints off a T-Jet hold up as compared to screen printing?

Prints made using a Fast T-Jet have minimal fade. With proper care your image should outlast the garment! In most cases, images made using a Fast T-Jet will hold up better than screen print shirts.

6. What kinds of graphics and graphic programs can I use to make print images?

That is the beauty of the Fast T-Jet! You can use any type of graphic file and nearly ALL graphics programs! The Fast T-Jet does not care what creates the image. All of the popular graphics applications are supported. Depending on your application, you may need to use Fast Artist to pass the image through to Fast Rip. 

7. What Inks can I use in my T-Jet? Are other Textile Inks supported?

Only Fast Ink should be used in your Fast T-Jet. Fast Ink is manufactured to the high specifications required by the Fast T-Jet. No other textile or non-textile inks are supported. Use of non Fast Ink products may void your warranty! 

8. What is the Pre-Treat for and when do I need to use it?

Pre-Treatment is applied prior to printing. It is required in some cases to help the ink "bond" to the item you are printing on. Pre-treatment is required for any item you plan on printing white ink onto. It is also required for non-textiles, such as golf balls, etc.

There are pre-treatments for light colored shirts that, though not required, can improve your image quality. 

9. What system requirements do you recommend for a computer running a Fast T-Jet?

We recommend a system running Windows XP or Windows Vista, with at least 1GB of RAM (Preferably more). A decent P-4 or equivalent processor is a must. USB connection is highly recommended over Parallel. We recommend having 2 USB ports free (1 for the printer and 1 for the software USB key, which is required) 

ISG Inc 15331 Flight Path Drive, Brooksville, Fl 34604, 407 889 4874